Rule #1: Carefully Define Your Brand.
Every great story has its key elements that make it compelling. But no story exists without a character to build it around. Let's begin by defining the core values, purpose, and mission of our brand. Once we have established the path we want to follow, we start crafting the storytelling voice (in a metaphorical sense).
One of the most common techniques is to create a "Persona" to which we give a name, physical characteristics, both in clothing style and lifestyle. We should imagine this person in their daily life, who they hang out with, where they go, what they prefer to do. Who is this Persona?
It represents our brand. After all, it is much easier to create a communicative path when we have a clear understanding of all facets of the personality, even if it's an invented character, rather than improvising every day, risking getting lost.
This protagonist will also represent our target audience to captivate them and then lead them on a transformative journey. In practice, we need to identify a problem, a solution, and a memorable conclusion that leaves a lasting impression.